Help & Support
Get assistance with account settings, live class access, bookstore orders, or payment queries.
If your account was debited but your enrollment did not update, don't worry. Razorpay processes transactions securely. The system auto-reconciles within 2 hours. If it remains pending, email your payment reference to sajiandsaji@gmail.com.
VMAT offers a 7-day full refund policy for digital courses. Simply email our billing desk within 7 days of purchase. Your refund is processed via Razorpay and credited back to the original source in 5–7 business days.
Scheduled Zoom links appear in both your Student Dashboard and as interactive reminders on your registered WhatsApp. Make sure your Zoom app is updated to version 5.0+ to prevent audio/video connection failures.
Textbooks are processed in 2-3 business days and delivered inside 5-7 business days across India. Check your **Student Dashboard -> Merch Orders** tab to track the dispatch, partner courier, and tracking docket number.
Our customer care executives are available Monday through Saturday, from 9:30 AM to 6:30 PM (IST) to assist you.
Email: sajiandsaji@gmail.com
Helpline: +91 748 35 748 77
Address: Sai Gowda Nilaya, Whitefield, Bangalore – 560066
2nd Floor, Sai Gowda Nilaya, KVS Layout, Whitefield, Bangalore – 560066
+91 748 35 748 77
sajiandsaji@gmail.com
VMAT is an award-winning, research-based Vedic Math learning system helping children discover the joy of numbers. Backed by brain science and the proven 3R Method — Revise, Retain, Reinforce.
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